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Veterinary Assistant Finds Common Ground with Customers

A Veterinary Assistant has increased social capital with their patients because they share a passion for animals!

Research Uncovers Fascinating News About Pet Owners

Have you ever noticed that when you walk your dog you tend to encounter new faces? Maybe, the neighbor’s kids run over to pet your dog. Or maybe, your dog drags you down the street so he can sniff and play with another dog on the sidewalk. At this time, you tend to hear “Awe he’s so cute. What’s his name?” However the encounter may happen, people tend to find common ground and establish new relationships when it comes to pets.

According to Dekker and Uslaner, authors of Social Capital and Participation in Everyday Life, social capital can be further explained as “the value of social networks, the bonding of similar people and the bridging between diverse people, with norms of reciprocity.” This means that social relationships can be established on a basis of similarity, no matter how small the shared connection is.

Purpose of The Study

Researchers from The University of Western Australia conducted a study to understand if owning a pet resulted in higher social capital. A similar study had been conducted in 2005. It showed that dog owners had higher social capital than those who were not pet owners. They wanted to see if these findings still held true. The researchers were interested in whether social interactions with pets resulted in building stronger community ties within a civil society.

The study was conducted in 4 different cities based off of similar climates and population demographics. The cities under study were San Diego, Portland, Nashville, and Perth, Australia. The study examined 3 different segments: pet owners, dog owners and dog walkers. 2,692 respondents, distributed evenly over the 4 cities, were surveyed for the study.

Conclusions

Results from the study showed that 58.7% of respondents were pet owners, and 41.3% owned at least one dog. Additionally, the study saw that pet owners had significantly higher social capital than non-pet owners. The presence of pets facilitates conversation and social interactions with neighbors and strangers. The study showed that the presence of a pet can often give off a sense of trustworthiness which can help spark conversations and potential relationships with those around you.

What Does This Mean for Our Everyday Lives?

The researchers related their findings to the “vital importance of social connections, trust and tolerance in our communities.” In a society built on social media and busyness, the presence of animals has remained a constant way to forge social relationships amongst neighbors.

So if you are thinking of ways to meet new people or to get involved with the community, you may consider strolling through the neighborhood with your furry friend. If anything, at least you will get a little exercise and quality time with your pup.

 

Do you love working with animals? Have you ever considered a career as a Veterinary Assistant? As a Vet Assistant, you will have the opportunity to work closely and develop relationships with pets and their owners. A Veterinary Assistant has increased social capital because they share a common connection for a love of pets with their customers.

Milwaukee Career College offers hands-on career training for Veterinary Assistant. Classes are offered at flexible times. MCC participates in a variety of financial aid programs and provides one-on-one job placement assistance. To learn more about starting your Veterinary Assistant career, head over to Our Veterinary Assistant Training Program!

5 Steps to Surviving Your First Day as a Medical Assistant

Prepare for your first day as a Medical Assistant with Help from Milwaukee Career College!

How to Prepare for Entry-Level Medical Assistant Jobs

Firsts can be nerve-racking…the first day of school, first date, and especially your first day at a new job. I’m here to help make your transition into a new career go smoothly. It’s time to take the skills you learned in your career training, and apply them to the real world. Follow these 5 steps to make it through your first day as a Medical Assistant!

Step 1: Familiarize Yourself with the Organization

As a medical assistant, it is your responsibility to ensure things run smoothly in the medical office. Organization is the key to success in an office setting. You should immediately learn the organizational process for checking in patients, filing systems, types of medical terminology used, and the role you are expected to play in the system. It would also be smart to familiarize yourself with the types of computer programs being used in the office. The quicker you understand the software; the sooner you will feel comfortable at your job.

Step 2: Be Open to Instruction

Hopefully with the completion of your career training, you have learned the basic skills of medical assisting. However, each medical office is unique and will demand different skills from you. Although you should be confident in your abilities, be open to instruction. The medical field is constantly changing, so your job is a continuous learning process. Take the time to talk with other medical assistants and learn from physicians. If someone gives you instruction, take it as constructive criticism. Use the information to your advantage, and continue to grow in your career. Remember, the smartest people in the room aren’t the ones with all of the knowledge, but the ones that ask the best questions.

Step 3: Befriend Coworkers…Don’t Engage in Office Drama

Befriending coworkers is huge in an office setting. You will be working closely with these colleagues every day, so getting to know them will make coming to work more enjoyable. No, this doesn’t mean you have to grab a cup of coffee or play a round of golf with them…having casual conversations should do the trick. However, the biggest rule in an office setting is to avoid drama. Offices tend to be small, so any tension or gossip is sure to be heard and felt by everyone. 

Step 4: Put Patients First – Smile!!!

As a medical assistant, you are often the first person a patient sees when they come to the doctor. It is up to you to maintain a positive attitude and be welcoming to all patients. Going to the doctor can be intimidating and uncomfortable especially when a person is ill. Smile. Be helpful. Try to make them comfortable and their trip to the doctor run smoothly. Generally, businesses are successful because of good customer service.

Step 5: Have a Positive Attitude

Probably the most important step you can take at a new career is to remain positive. It is easy to get flustered in a new setting. Remember, making mistakes is okay. You are new and learning is part of the process. Staying positive, even when you make mistakes, will help make the transition into your new career easier.  Ultimately, first days are difficult for everyone, so don’t worry if you don’t fit in automatically. Overtime, you will find your place at the company.

 

Interested in starting a new career? Milwaukee Career College offers hands-on Medical Assistant Training in Wisconsin. MCC also offers flexible class schedules and one-on-one job placement assistance. For more information, head over to our Medical Assistant Training Program.

How Can Vet Assistants Ensure Fear Free Clinical Visits?

Steps Vet Assistants Should Take To Ensure Fear Free Vet Visits!

The Key to Making Your Veterinary Assistant Job Easier

Veterinary Assistants understand that going to the veterinarian can be stressful for pets and their owners. According to the Bayer Veterinary Healthcare Usage Study in 2014, 37 percent of owners say that their dogs hate going to the vet. This anxiety often results in pet owners reducing their number of visits to the vet. As a Vet Assistant, try these simple tips to do you part in ensuring fear free clinical visits!

Educate Customers

As a Vet Assistant, you should begin to educate your customers on their first visit. Encourage pet owners to help their animals get comfortable with items that are typically associated with the vet: cat carriers or crates, collars and car rides. By allowing pets to play or sleep in their crates, they will not view getting in their carrier as a negative thing. Pets should get used to their collars by wearing them at home or going on frequent walks. Similarly, pet owners should take their pets for car rides to places other than the vet. When pets no longer associate these items with the vet, they are less likely to be less stressed out on the day of their veterinary visit.

Exam Room Etiquette

Veterinary assistants have another set of steps to follow inside the exam room. Treat each animal with care. Remember that each animal is different, so you may need to adjust your techniques in order to make them comfortable. To create low-stress situations, avoid looking pets directly in their eyes. Staring at a pet could possibly be seen as a threat or challenge.

Remember those times when you reached too quickly to pet a cat, and it greeted you with a painful scratch? To avoid this, make only slow movements from the side. Another trick to avoiding stress is to begin examining pets on the floor. Sometimes, pets view the exam table as intimidating. Lastly, encourage pet owners to bring their animals in on an empty stomach. Owners should also bring some of the pet’s food or treats with them. Vet assistants can give these treats to the pet throughout the procedure to help ease the process. These tips should help pets feel more comfortable in the exam room.

Benefits

Creating a fear free clinic has an array of positives. Fear free visits may result in less sedation, less pet vomiting and diarrhea, and more accurate exams. The most important benefit is that fear free visits encourage customers to bring their pets to the vet on a more regular basis rather than only in emergency situations.

 

Are you interesting in becoming a Vet Assistant? Milwaukee Career College offers Veterinary Assistant Training in Wisconsin. MCC offers hands-on training, flexible class schedules and job placement assistance. For more information, visit our Veterinary Assistant Training Program!

4 Essential Traits for the Aspiring Surgical Technologist

Essential Traits for Surgical Technologist!

Do You Have What It Takes to be A Surgical Tech?

In addition to Surgical Technology Training, aspiring surgical technologists must be equipped with a variety of skills in order to succeed. Check out these 4 essential traits for surgical techs.

Remain Calm Under Pressure

Oftentimes, as a surgical technologist, you will be placed in emergency situations where a person’s life is in your hands. You may be faced with the need to tackle and complete medical procedures with immediacy under harsh or gruesome circumstances. It is imperative to remain composed during these times in order to accomplish the task at hand. A singled stressed-out employee can affect the entire flow of the operating room.

Attention to Detail

As a surgical technologist, it is your responsibility to be prepared and to ensure that the operation runs smoothly. One of your responsibilities may be to prep the operating room for surgery. It is vital that you sterilize and have any necessary equipment ready for use. Additionally, you must pay close attention to instructions given to you by the surgeon, and be entirely sure of every action you take. Act with care in the operating room because ultimately, the patient is someone’s family, so treat them as your own.

Good Communication Skills

Similar to most occupations, communication is the key to success. You will need to communicate not only with coworkers, but also with patients and their families. You may need to be the reassuring voice that a family needs to hear in order to remain calm during a patient’s surgery. Likewise, you will need good communication skills in a group setting. In and out of the operating room, it is crucial to work together to ensure that surgical complications are avoided. The only way for the operating room to run smoothly and efficiently is to work together. Be open to suggestion and instruction. Surgeons and fellow coworkers are looking out the patient’s best interest. Be teachable and willing to take constructive criticism.

Physical Stamina

Lastly, one of the most important skills of a surgical technologist is physical stamina. You are often required to work long shifts and be on call for emergency situations. On top of long shifts, surgery can last for several hours requiring you to be on your feet for an extended period of time. Invest in a comfy pair of shoes…because you’re going to need them!

 

Are you up for the challenge? Learn more about Surgical Tech Training with Milwaukee Career College. MCC offers flexible class schedules and one-on-one job placement assistance. Head over to Surgical Technology Training Program to find out more!

OUR REVIEWS

Tiffany Tice

Some of the best memories I have, have been made here.. =)

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Tiffany Tice

Milwaukee Career College
5.0
2015-09-16T19:55:26+00:00

Tiffany Tice

Some of the best memories I have, have been made here.. =) View more testimonials

Noel Fritz

"My time at MCC was amazing! The faculty and staff genuinely care about each and every student. I couldn’t thank Mrs. Hoover, Mrs. Jordan, and Mrs. Buckley enough for teaching us the knowledge and skills we need to succeed in the medical field. Hard work and dedication landed me an externship I could only dream of with Froedtert Hospital. I am beyond blessed to have had the opportunity to accept an offer and start my career as a medical assistant with Froedtert Hospital. Dream. Achieve. Succeed."


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Picture is Noel Fritz checking a patient's blood pressure.

Noel Fritz

Milwaukee Career College
5.0
2015-09-16T19:56:52+00:00

Noel Fritz

Picture is Noel Fritz checking a patient's blood pressure.
"My time at MCC was amazing! The faculty and staff genuinely care about each and every student. I couldn’t thank Mrs. Hoover, Mrs. Jordan, and Mrs. Buckley enough for teaching us the knowledge and skills we need to succeed in the medical field. Hard work and dedication landed me an externship I could only dream of with Froedtert Hospital. I am beyond blessed to have had the opportunity to accept an offer and start my career as a medical assistant with Froedtert Hospital. Dream. Achieve. Succeed." View more testimonials

Chaya Cohen

The admissions department and accomondations for future students is amazing :)
Looking forward to starting the vet assistant course on the 26th! :)

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Chaya Cohen

Milwaukee Career College
5.0
2015-09-16T19:56:11+00:00

Chaya Cohen

The admissions department and accomondations for future students is amazing :) Looking forward to starting the vet assistant course on the 26th! :) View more testimonials

Amanda Krebs

While I was a student at MCC I had an amazing time. All the teachers took the time to get to know their students, even Dr. Cybela. I was able to learn hands on in the career, and Mcc helped me find a Job in the field I studied. This is a great school, and I am glad I was a student.


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Pictured is MCC grad Amanda Krebs working in a Vet Clinic

Amanda Krebs

Milwaukee Career College
5.0
2015-09-16T19:57:50+00:00

Amanda Krebs

Pictured is MCC grad Amanda Krebs working in a Vet Clinic
While I was a student at MCC I had an amazing time. All the teachers took the time to get to know their students, even Dr. Cybela. I was able to learn hands on in the career, and Mcc helped me find a Job in the field I studied. This is a great school, and I am glad I was a student. View more testimonials
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