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4 Ways Dental Assistants Can Make Patients Feel More Comfortable

 

A visit to the dentist is stressful for most people. The thought of all those mysterious dental instruments, screeching drills and numbing needles are scary enough on the table, let alone inside ones mouth. And then there’s the fear of the pain resulting in dental work. So, it is important for a dental assistant to calm the patient and  make them feel more comfortable before the dentist begins.

Here are 4 proven ways dental assistants can make their patients feel more comfortable.

1.  Engage The Patient

Create an inviting environment from the second the patient enters the office. Say hello, introduce yourself and ask them if they need anything while they wait for their appointment. A friendly, calm welcome will reduce the stress felt by the patient. Engage them in conversation by asking them questions about their hobbies, the weather or their favorite dessert. Then a conversation about the reason for their appointment.

2.  Go Through The Exam

A tray full of dental instruments, electric drills and other dental equipment is very intimidating to a patient. Dental assistants can ease a patient’s mind by sharing exactly how the instruments are used. Use a teeth model visual aid to explain how each instrument is used. Sharing how the dentist will numb a tooth for a procedure will prepare them in advance. Even for routine cleanings this process not only relieves their stress, but shows them some proper techniques to use when they return home.

3.  Make Them Feel Safe

Give the patient a signal or hand gesture to use in case they are afraid or experiencing high pain during the procedure. This will ease their anxiety.

4.  Keep Patients Busy

Dental assistants can keep the patient’s mind off of the procedure. While the dentist is working, keep talking to the patient with a friendly, calm tone. Even though they won’t be able to answer, they will be listening to what you say and how you say it. Playing music during dental procedures is also helpful.

A dental assistant is a very important part of a dental visit and following these tips will be instrumental in the overall experience and future dental care.

Veterinary Technician or Veterinary Assistant? What’s the difference?

Pictured is a woman feeding a horse

Animals – you love them and you want to work with animals but you are not sure which role is best for you.  Or you are a pet parent and you didn’t even know that there are Vet Assistants and Vet Technicians – they all wear scrubs and care for your pet when a visit is necessary.

Both positions do share the same responsibilities.  For example: They are required to sterilize each patient room in-between patients, as well as ensuring all tools and other area’s of the clinic are properly sterilized.  Both are required to be trained on proper disposal of needles and comply with all OSHA standards.

However, the major difference between a Veterinary Technician and a Veterinary Assistant is education among other differences listed below:

Veterinary Technicians

  • In order to become a Veterinary Tech you must attend a two year accredited college and obtain an AA.  Or attend a Technical School that provides a Vet Technician program .  After successful completion of the required education, Vet Technicians are required to take and pass a Credentialing exam.
  • Technicians complete an overall cursory exam and document findings in the patients medical record.
  • Properly calculate medication dosages and volumes of liquids or tablets to be administered to the patient.
  • Administer IV, IM, SQ and oral medications.
  • Provide IV and SQ fluid therapy to patients and maintain aseptic conditions.
  • Draw blood for transfusions type match match blood samples and perform blood transfusions.
  • Responsible for accurate readings of blood tests by properly smearing of the slide.  The ability to identify blood born pathogens.
  • Understand aspetic principles and apply them towards surgical patients, instruments, equipment and room

The above listed responsibilities are just a few as Vet Technicians are relied upon for many tasks.  Veterinarian Technicians are the “Nurses” in the animal world.  However, the position of a Vet Assistant is just as important.

Veterinary Assistant

  • Requires High School Diploma.
  • Understands medical terminology.
  • Supports the receptionist with scheduling appointments, making payments and keeping records up to date.
  • Over-see’s all supplies and orders supplies as needed.
  • Must know and understand all OSHA regulations.
  • Knowledgeable on infectious diseases.
  • Communicate after care (if necessary) to pet parents.
  • Assist with wound dressings and treatments and other tasks as requested by the Doctor or Technician

Again, the above listed are just a few responsibilities of a Vet Assistant.

As indicated, both roles are significantly important.  But what is not listed on the responsibilities is love and compassion for animals.  It takes very special individuals to work in either roles.

Surgical Technology Student Becomes Programs First Graduate!

Pictured is Kirsten at her Surgical Technology externship location/future employer!We’d like to congratulate Kirsten Brown (middle), who just completed her externship as the first graduate from our Surgical Technology program! She completed her 60 weeks of theory and lab with us here at MCC. She then spent her 13 week externship with Children’s Hospital, where she’s been offered a full-time position!

Through the use of classroom lecture, activities and hands-on laboratory exercises, Kirsten learned to perform a wide range of Surgical Technology skills including client education, office procedures and surgery.

We’re so proud of you, Kirsten! We look forward to seeing where your professional career takes you!

Interested in a Surgical Technology career?

Milwaukee Career College helps you get the skills you need to succeed in a new career. Want to learn more? Fill out the form or give us a call get get more info!

Dental Assistant Recognition Week at Milwaukee Career College

 

Pictured is the Dental Assistant Recognition Week logo for 2017

Milwaukee Career College is honored to celebrate Dental Assistant Recognition Week! We know and love hundreds of dental assistants who have graduated from our program and built successful careers. Here, we’re excited to tell you what we love most about them!

Dental assistants care about their patients.

Our dental assistant graduates often hear about much more than teeth. They visit with patients about their concerns, fears, families, hobbies, and more to keep them calm and comfortable during their visit.

Dental assistants are prepared.

They’re prepared for any request that comes their way and they think through potential surprises in advance. Before any procedure starts, every tool is within arm’s reach. “Always be prepared” fits them to a T.

A Dental assistant puts multi-taskers to shame.

This career requires the ability to listen, communicate, and work all at the same time. Dental assistants multitask without second thought all day, every day.

They’re as reliable as they come.

With a full daily schedule, dental offices rely on assistants to be at work on time every day. They show up, rain or shine, to ensure every patient receives they care they need and want. Our graduates can be counted on without fail.

They have strong stomachs.

Infections, blood, root canals, extractions…all in a day’s work for a dental assistant. While some people faint at the sight of a needle or a drop of blood, dental assistants dig in and do what they have to do. No matter what.

They have a strong work ethic.

Dental assistants keep a full patient schedule and often work long hours with few breaks. When procedures go longer than expected, they might miss lunch or end up working late. No worry for our super graduates, who put their patients first every time.

Whether you’re currently in our program, have taught courses for our dental assistant students, or graduated with us, this week is for you! Join us in celebrating Dental Assistant Recognition Week at Milwaukee Career College!

OUR REVIEWS

Tiffany Tice

Some of the best memories I have, have been made here.. =)

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Tiffany Tice

Milwaukee Career College
5.0
2015-09-16T19:55:26+00:00

Tiffany Tice

Some of the best memories I have, have been made here.. =) View more testimonials

Chaya Cohen

The admissions department and accomondations for future students is amazing :)
Looking forward to starting the vet assistant course on the 26th! :)

View more testimonials

Chaya Cohen

Milwaukee Career College
5.0
2015-09-16T19:56:11+00:00

Chaya Cohen

The admissions department and accomondations for future students is amazing :) Looking forward to starting the vet assistant course on the 26th! :) View more testimonials

Noel Fritz

"My time at MCC was amazing! The faculty and staff genuinely care about each and every student. I couldn’t thank Mrs. Hoover, Mrs. Jordan, and Mrs. Buckley enough for teaching us the knowledge and skills we need to succeed in the medical field. Hard work and dedication landed me an externship I could only dream of with Froedtert Hospital. I am beyond blessed to have had the opportunity to accept an offer and start my career as a medical assistant with Froedtert Hospital. Dream. Achieve. Succeed."


View more testimonials

Picture is Noel Fritz checking a patient's blood pressure.

Noel Fritz

Milwaukee Career College
5.0
2015-09-16T19:56:52+00:00

Noel Fritz

Picture is Noel Fritz checking a patient's blood pressure.
"My time at MCC was amazing! The faculty and staff genuinely care about each and every student. I couldn’t thank Mrs. Hoover, Mrs. Jordan, and Mrs. Buckley enough for teaching us the knowledge and skills we need to succeed in the medical field. Hard work and dedication landed me an externship I could only dream of with Froedtert Hospital. I am beyond blessed to have had the opportunity to accept an offer and start my career as a medical assistant with Froedtert Hospital. Dream. Achieve. Succeed." View more testimonials

Amanda Krebs

While I was a student at MCC I had an amazing time. All the teachers took the time to get to know their students, even Dr. Cybela. I was able to learn hands on in the career, and Mcc helped me find a Job in the field I studied. This is a great school, and I am glad I was a student.


View more testimonials

Pictured is MCC grad Amanda Krebs working in a Vet Clinic

Amanda Krebs

Milwaukee Career College
5.0
2015-09-16T19:57:50+00:00

Amanda Krebs

Pictured is MCC grad Amanda Krebs working in a Vet Clinic
While I was a student at MCC I had an amazing time. All the teachers took the time to get to know their students, even Dr. Cybela. I was able to learn hands on in the career, and Mcc helped me find a Job in the field I studied. This is a great school, and I am glad I was a student. View more testimonials
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